Terms & Conditions

Terms & Conditions

You agree to receive informational text messages (appointment reminders, account notifications, service reminders, and customer care) from Halls Rooter & Plumbing. Marketing and promotional messages are sent only to customers who separately opt in. Message frequency varies. Please refer to our Privacy Policy at https://hallsrooterandplumbing.com/privacy-policy/ for more details.

Messaging Policy

Verbal Opt-in

Halls Rooter & Plumbing will collect opt-in consent verbally from customers. Customers may opt in to receive messages either in person at our physical location or during a phone conversation.

When a customer is registered for the first time and provides a phone number, staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys.Customers will be verbally informed of the following:

• “Message and data rates may apply.”
• “Message frequency may vary.”
• “You can text HELP for support or more information and STOP to unsubscribe at any time, after which no further messages will be sent.”
• “Your information will not be shared with third parties.”

Website/Online Opt-in

By checking the service messages box on our website form, you consent to receive informational text messages from Halls Rooter & Plumbing at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase.

• Charges: Msg & data rates may apply.
• Frequency: Msg frequency varies.
• Opt-out: Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available), and no further messages will be sent.
• Support: Reply HELP for help.

Privacy Guarantee: Information will not be shared with third parties.

Marketing Messages

Marketing and promotional text messages (offers, coupons, seasonal deals) are sent only to customers who provide separate, explicit consent by checking the marketing messages box on our website form. Marketing consent is collected separately from consent for informational messages and is never required to receive service. Msg & data rates may apply. Msg frequency varies. Reply STOP to unsubscribe at any time or HELP for help.